First Class Strata Services (Tracey Hough) has been the Strata Manager for Victoria Apartments at 1 Royal Street, East Perth for approximately the last seven years, during which period I have been the Chairman of the Council of Owners.
During all my dealings with Tracey, I have found her to be honest, professional and supportive throughout this period. She and her staff have always provided information and advice requested from them in a timely and courteous manner and we have at all times enjoyed a mutually advantageous and productive relationship.
During her tenure as Strata Manager, we have undertaken some major building maintenance tasks (external re-painting) and internal foyer upgrade works, in addition to numerous regular and unscheduled maintenance works from time to time. Tracey has assisted us in these activities whilst at the same time managing the day-to-day affairs of the strata and producing the annual strata accounts in a timely manner.
Tracey has always provided support and advice on strata procedural matters and managed insurance claims on our behalf when requested.
I have been involved with residential and commercial strata spanning a period in excess of 40 years and over three states. During that time, I have dealt with numerous strata managers, resulting in developing a good understanding of how strata managers work and the relationship between the owners and the strata manager. With that background, I have no hesitation in thanking First Class Strata Services for their support and co-operation in being able to provide a cost-effective and efficient service to our strata over the past seven years.
Chairman of the Council of Owners
Victoria Apartments, Strata Plan 35916
1 Royal Street, EAST PERTH WA 6000
I would like to let you know how pleased I am with the service provided by First Class Strata. To suggest that our strata was in trouble prior to you taking over is an understatement. You took us on when many other strata management companies felt our complex had too many problems for us to be worthwhile clients.
Your service has been exemplary and you have always conducted yourself in an extremely professional and friendly manner.
Furthermore, First Class Strata Services have demonstrated that they are very well informed on everything strata related and this expertise have proved invaluable for us.
I have no hesitation recommending First Class Strata Services and thank you for all your support and effort over the last few years.